There are many ways to accept credit/debit card payments in your online shop, either directly on your website (not recommended unless you aim to be PCI compliant) or through a 3rd party provider that acts as a Payment Gateway. We review here the best Payment Gateways for WooCommerce stores in Australia.

Credit Card payment
Image by StockSnap from Pixabay

What is a Payment Gateway?

Payment Gateways are online service providers that take credit and debit card payments. Some also take payments from electronic wallets like PayPal and Apple Pay.

With these providers, credit/debit card details never transit through your website so you don’t need to worry about PCI Compliance.

Credit/Debit card payments are temporarily stored on a Merchant Account, usually provided by the Payment Gateway. After a few days, these payments are transferred to the business bank account.


Compatible with WooCommerce

There are numerous Payment Gateways available for the Australian market but only some of them can be integrated with a WooCommerce online store on a WordPress website. The full list is available on WooCommerce website.


For Australian consumers

The payment gateways listed in the table below are the most common ones for small businesses and small not-for-profit organisations selling to the Australian market.


Our criteria

We mostly evaluated the WordPress plugin (software) that integrates WooCommerce to the Payment Gateway, rather than the Gateway itself.

  • Good support (from experience and educated guess)
  • Likely life span
  • Price (the most popular are free)

We looked at the pricing for single transactions. A large store with a high volume of monthly transactions would get better rates but this articles specifically targets small businesses and not-for-profit organisations.



Best Payment Gateways for WooCommerce stores in Australia

 StripeSquarePayPaleWAY
Transaction fees1.75% + 30c (domestic cards)
2.9% + 30c (international cards)
2.2%2.6% + 30c (domestic cards)
3.6% + fixed fee (international cards)
1.9% + 20c
Or 50c with $20 monthly plan
Payment settlement2 days1-2 days3-5 days3 days
SubscriptionsYNYY
Save credit cardYNN/AY
RefundsYYYY
Apple PayYNY?Y
Phone supportYYYY
Pricing detailsstripe.com/au/pricingsquareup.com/au/en/ecommerce
paypal.com/au/webapps/mpp/paypal-seller-feeseway.com.au/plans-pricing/
WooCommerce Integrationwoocommerce.com/products/stripe/woocommerce.com/products/square/Already built inwoocommerce.com/products/eway/



Stripe

Our recommendation

Pros

  • Easy to manage
  • Packed with features
  • Potential discount for not-for-profit organisations

Cons

  • Can’t think of any!



Square

The rising star

Pros

  • Integration with Square POS (free)
  • More and more popular in Australia

Cons

  • Does not support WooCommerce Subscriptions yet so it’s not possible to set up recurring orders
  • Limited synchronisation with POS (Point-of-Sale)
  • POS requires proprietary card reader ($59)



PayPal

Set up PayPal Standard as a secondary payment method

Pros

  • Trusted company
  • Many Australians have a PayPal account
  • Onsite payment method possible directly from Product or Cart pages

Cons

  • Lengthy process to register as a merchant (even longer for NFP)
  • Difficult to deal with PayPal bureaucracy
  • Outdated and buggy user interface for merchants
  • May block payments without notice
  • Offsite payment method occasionally breaks
  • Onsite payment method is not available on Checkout page



eWAY

If you sell “controversial” products & services

Pros

  • Originally an Australian company, now part of Global Payments
  • Established for more than 20 years
  • Doesn’t seem to restrict any type of products and services sold

Cons

  • Merchant portal looks very old (it still uses Adobe Flash!)


Need help?

If you need advice to select and/or set up your Payment Gateway, please contact us.